Effective Date: 03/23/2026
Welcome to CleanTap Water Solutions (“CleanTap”), a DBA of iSpring New England LLC. By using our website, booking a free water test, or engaging with our services, you agree to these Terms & Conditions. If you do not agree, please do not use our site or services.
1. Services Provided
CleanTap offers the following services:
- Free water testing for residential and commercial properties
- Water filtration system consultation and installation
- Plumbing services related to water filtration
All services are provided at the discretion of CleanTap, subject to scheduling availability, and in accordance with applicable laws.
2. Booking & Appointments
- Users must provide accurate and complete information when booking a free water test or using any forms on our website.
- CleanTap reserves the right to reschedule or cancel appointments in case of unforeseen circumstances.
- Confirmed appointments are non-transferable and intended for the individual or property submitted at booking.
- By booking, you consent to receive SMS and email reminders from CleanTap regarding your appointment (Msg & data rates may apply).
SMS Communications & Opt-Out
By opting in to receive text messages from CleanTap Water Solutions, you agree to receive SMS messages related to appointments, service updates, and occasional promotions.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us unless you opt in again.
For assistance, reply HELP or contact us directly.
Carrier Disclaimer
Message and data rates may apply. Message frequency varies.
Carriers are not liable for delayed or undelivered messages.
Age Requirement
By using our services and opting in to receive SMS messages, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.
Message Frequency
Message frequency may vary depending on your interactions with CleanTap Water Solutions, including appointment scheduling and service updates.
3. Payments & Promotions
- Free water tests are complimentary. Any additional services (filtration installation, plumbing work) will be clearly quoted.
- Any promotions or discounts are subject to terms specified at the time of offer.
- CleanTap reserves the right to modify or discontinue promotions at any time.
4. Liability Disclaimer
- CleanTap and iSpring New England LLC are not liable for:
- Misuse of information provided by the user
- Water quality or plumbing issues outside the scope of services
- Any indirect, incidental, or consequential damages related to use of our website or services
- Users acknowledge that water test results are for informational purposes and recommendations do not constitute medical advice.
5. Intellectual Property
- All content on the CleanTap website—including text, images, logos, and branding—belongs to CleanTap and iSpring New England LLC, unless otherwise noted.
- Unauthorized use of our intellectual property is prohibited.
6. DBA / Legal Entity
- CleanTap operates under iSpring New England LLC, a Massachusetts-registered company.
- All legal rights, obligations, and responsibilities for services, agreements, or claims rest with iSpring New England LLC.
- Legal Name: iSpring New England LLC
- DBA: CleanTap Water Solutions
- Address: 100 howie rd Braintree MA 02184
- EIN: 39-3425901
7. Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved in the courts located in Massachusetts.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or policies of these websites.
9. Changes to Terms
CleanTap reserves the right to update or revise these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised terms.
10. Contact Information
For questions regarding these Terms & Conditions:
- Email: [email protected]
- Phone: 781-630-5449
- Address: 100 howie rd Braintree MA 02184